Claire-Juliette Beale

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Experience and Skills



Innovation and New Product Development (NPD)*

  • Managed innovation, design, and new product development projects for innovation, design, and product development firms Touch360 and Bresslergroup: houseware, personal item, medical device, personal care, automotive electronics, and food product categories.
  • Champion and manager of new product development projects at Global Market Insite (GMI). Championed the development of online qualitative research solutions (focus groups and boards). Led and managed joint ventures for the development of wireless research and qualiquant research solutions and services. Led and managed the development of a co-branded site with a leading European portal. Client managed the $500k+ Global Online Panel Management System development project (Enterprise solution) for a top 5 global market research firm.

Skilled and experienced in the following areas and activities

  • Market and opportunity research.
  • User research.
  • Competitive research.
  • Consumer insights. Voice of the customer.
  • Product strategy, definition and roadmap.
  • Discovery and idea generation techniques. 
  • Design approaches.  
  • Working knowledge of stage gate process. 
  • Fully familiar with tangible and intangible product issues including user experience, IP, usability, ergonomics, engineering, and manufacturing, as well as design thinking, process, and disciplines.
  • Very familiar with outsourcing opportunities and risks.

    *NPD in the broad sense of the term, including tangible products as well as services and technology

Marketing Management

  • Regional marketing manager for Global Market Insite: Europe Middle East Africa
  • Worldwide product marketing manager for GlobalTestMarket.com.
  • Worldwide manager for Global Market Insite global Partner network (40 countries)
  • Regional manager (Carolinas) for the services and programs of the Product Development and Management Association
  • Consulted in industries as diverse as Internet software, foods, giftware/textiles and particle accelerators

Skilled and experienced in the following areas and activities

  • Strategy and tactics.
  • Corporate/product marketing and branding.
  • Online marketing.
  • Go to market strategies.
  • Communications and PR.
  • Customer relationship management and customer support.
  • Sales.

Business Development and Management

  • Founder and manager of three companies with business development and management responsibilities.
  • Consultant to startups and organizations seeking growth.
  • Manager of cross-functional, cross-divisional, enterprise-wide, projects for global consulting firms and global client accounts. 

Skilled and experienced in the following areas and activities

  • Identifying needs and opportunities.
  • Risk identification, assessment, and mitigation.
  • Business planning.
  • Team building.
  • Client/key account development and management
  • Joint ventures, partnerships, and alliances.
  • Outsourcing.
  • Resource allocation.
  • Deal definition and contract negotiation.
  • Financials, budget management, P&L growth, and VC fund raising campaigns.

Market and User Research

  • Led market and user research for innovation, design, and new product development firms Touch360 and Bresslergroup.
  • Conducted and led market, competitive and business research at Business Development International and at KPMG's Policy Economics Group.
  • Managed research projects for the world's leading market research firms (and their clients) at Global Market Insite: online survey research, mixed mode, and online qualitative.
  • Championned and managed joint ventures for the development of wireless research and qualiquant research solutions and services.

Skilled and experienced in the following areas and activities:

  • Secondary and primary research: B2B and B2C.
  • Competitive research. 
  • Market and trends monitoring.
  • User research. 
  • Online and mixed mode research: quantitative and qualitative.
  • Online panels including design, development, and management issues.
  • Design/generative research.
  • Qualitative research, including observation. 
  • Up-to-date on market research techniques.

Product/Service/Program Management

Skilled and experienced in the following areas and activities

  • Strategy.
  • Business case development.
  • Internal/external championing: customers, partners.
  • Launch management.
  • Enhancement and upgrade management.
  • Localization.
  • Cross-functional team leadership and management.
  • Project management including work estimates, budgets, timelines.
  • Lifecycle management and product management issues: portfolio management, fuzzy front-end, product kill.

HR, Vendor and People Management

  • Recruiting. 
  • Sourcing.
  • Training.
  • Mentoring.
  • Evaluating.
  • Virtual/Remote management.
  • Managing through change.
  • Contracting with consultants, agencies and suppliers.
  • Direct / indirect reporting.
  • Cultivating, managing and supporting relationships.
  • Volunteer management.

Adult education and training: 

  • Member of the annual international conference team of the Product Development and Management Association (professional education and training) since 2005. 2005: Chair Global Insights Track. 2007-2008: Chair Workshops. Member/leader of chapter education teams since 2003.
  • Customer training at Global Market Insite. Conducted trainings, hands-on, until training department was created.
  • One year as an English teacher to working adults for the continuing education program of the Chamber of Commerce and Industry of the city of Laval (France).

Skilled in the following areas and activities

  • Curriculum/program design and definition.
  • Teaching/speaking. 
  • Evaluations and testing.
  • Quality assurance.
  • Attendee experience. 
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